Emergency Contacts in China

slug: emergency-contacts title: "Emergency Contacts in China" section: safety summary: "National emergency numbers and embassy contact links — print this page before you travel." lastVerified: "2026-06-26" officialSourceUrl: "https://www.gov.cn"

Print or screenshot this page and keep it accessible offline. In an emergency you may not have reliable internet access, and having these numbers already saved to your phone's contacts before you travel could make a significant difference.

National Emergency Numbers

These numbers work from any phone in China, including foreign SIMs on international roaming. No country code or area code is required.

110 — Police Report crimes, request police assistance, or call in an emergency requiring police presence.

120 — Ambulance / Medical Emergency Request an ambulance for medical emergencies. State your location clearly.

119 — Fire Brigade Report fires. Also used for some rescue situations.

12345 — Non-Emergency Government Hotline For general government inquiries, complaints, and non-urgent issues.

122 — Traffic Accidents Report road traffic accidents.

Hospital Emergency Departments (急诊)

All public hospitals in China have emergency departments (急诊 — jízhěn) that are required to treat any patient in a genuine emergency regardless of insurance status or payment. Payment is settled after treatment. Carry your passport as identification.

In major cities, international hospitals and international wards offer English-language care and experience with foreign visitor insurance:

• Beijing: Beijing United Family Hospital (+86 10 5927 7000), SOS International Clinic
• Shanghai: Shanghai United Family Hospital (+86 21 2216 3900), Raffles Medical
• Guangzhou: Guangzhou United Family Hospital (+86 20 2029 7600)
• Chengdu: Chengdu International Medical Center

Embassy and Consulate Contacts

All foreign embassies have their headquarters in Beijing. Most also maintain consulates in Shanghai, Guangzhou, and Chengdu — check your embassy's website for regional consulate contacts.

1. 1
   British Embassy Beijing

   Emergency line: +86 10 5192 4000. For 24-hour consular assistance. Website: gov.uk/world/china

2. 2
   US Embassy Beijing

   Emergency line: +86 10 8531 4000. Note: US citizens are not eligible for the unilateral visa-free policy but may qualify for the 240-hour transit visa-free policy. Website: china.usembassy-china.org.cn

3. 3
   Australian Embassy Beijing

   Emergency line: +86 10 5140 4111. For 24-hour consular assistance. Website: china.embassy.gov.au

4. 4
   Canadian Embassy Beijing

   Emergency line: +86 10 5139 4000. For emergency consular services. Website: international.gc.ca

5. 5
   New Zealand Embassy Beijing

   Emergency line: +86 10 8531 2700. For New Zealand citizens requiring assistance. Website: mfat.govt.nz

6. 6
   German Embassy Beijing

   Emergency line: +86 10 8532 9000. Botschaft der Bundesrepublik Deutschland. Website: china.diplo.de

7. 7
   French Embassy Beijing

   Emergency line: +86 10 8531 4040. Ambassade de France en Chine. Website: cn.ambafrance.org

8. 8
   Italian Embassy Beijing

   Emergency line: +86 10 8532 7600. Ambasciata d'Italia a Pechino. Website: ambpechino.esteri.it

These numbers are for emergency and urgent consular situations. For visa queries, document services, and routine consular matters, contact your embassy through its official website.

Online Resources

• UK: gov.uk/travelaware — FCDO travel advisories and registration
• Australia: smartraveller.gov.au — travel advisories and Australians Abroad registration
• USA: travel.state.gov — US State Department travel advisories
• Canada: travel.gc.ca — Government of Canada travel advisories
• China NIA (National Immigration Administration): nia.gov.cn — official visa and entry information
• Beijing Tourism: visitbeijing.com.cn — official tourism information for Beijing